Get in Touch With Us
Whether you have spotted something that needs updating, want to ask about how we review anonymous crypto casinos, or have feedback on a bonus we've listed, we want to hear it. This page covers how to reach us and what happens once you do.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. Send your message to [email protected] and a member of our team will read it personally — we do not rely on automated replies to stand in for a real answer.
To help us get back to you faster, it's worth including a short line on what your message relates to. For example: a specific casino you're asking about, a page URL if you've found something outdated, or the general topic of your question. We aim to respond within two working days, though this can stretch a little during busier periods.
What You Can Contact Us About
- Review and ranking questions — If you'd like more detail on why a site sits where it does, or how a particular anonymous casino handles no-KYC play, ask away.
- Corrections — Crypto casinos change their bonus terms, supported coins, and licensing details regularly. If you've noticed something on the site that looks out of date, flagging it helps us keep our coverage accurate.
- Content suggestions — If there's a topic around crypto gambling, wallet setup, or payout speed you'd like us to cover in more depth, we're open to hearing it.
- Partnership enquiries — If you represent an operator or a relevant business and want to discuss a working relationship, introduce yourself and explain what you have in mind. Any commercial relationship we enter into does not influence how a site is ranked — our editorial ratings are kept separate from that.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We can point you towards support, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independently of us.
What Happens After You Send a Message
Every email is reviewed by someone on our team before a reply goes out. We won't always have an instant answer, especially for questions that involve checking a specific operator's current terms, but we will follow up rather than leave you without a response.
If your question concerns something that changes often — like a welcome bonus figure, a supported coin list, or a state restriction — we'll do our best to verify the current position before replying, since offshore crypto casinos can and do update these details without much notice.
Before You Write In: A Few Things We Can't Help With
We're a review and comparison site, not an operator, so there are limits to what we can resolve directly:
- We can't access, manage, or make changes to your account at any casino listed on the site — that has to go through the operator's own support team.
- We can't process withdrawals, resolve disputed bets, or intervene in a wagering requirement dispute on your behalf.
- We can't confirm whether online gambling is legal in your specific state, or give tax advice on crypto winnings — for either of those, a licensed attorney or tax professional in your state is the right call.
If your question is about eligibility in your state or the broader legal position of offshore, crypto-licensed casinos serving US players, our guide to trusted non-GamStop casinos touches on some of the wider regulatory landscape and may be a useful starting point alongside your own research.
A Note on Our Standards
We aim to keep our coverage of bitcoin casino sites honest and current, and reader feedback is a real part of how we do that. If something we've published led you to a decision you weren't happy with — a bonus that turned out to have different terms than expected, or a payout that took longer than described — tell us. We take that kind of feedback seriously when we revisit our rankings.
Remember that all gambling, including with cryptocurrency, carries a real risk of loss, and crypto's price volatility adds a layer of risk beyond the bet itself. Only play with funds you can afford to lose, and note that offshore sites may not offer the same self-exclusion tools or player protections as state-regulated operators. Our content is intended for readers of legal age in their jurisdiction — 18 or 21 and over, depending on the site and applicable state rules.
Thanks for taking the time to read this far. However you're reaching out, we look forward to hearing from you.